Blue Bell Hotel

It is a while since I wrote a review about the Blue Bell Hotel in Burton Agnes but I still have visitors whose search terms feature Alex Polizzi – or occasionally her legs – and I am reminded that it is probably time for an update. My first review was not wholly complimentary although there was hope for movement in the right direction. If nothing else, the hotel was the real deal when it came to customer service, it was just that they were able to demonstrate their absolute willingness to oblige more often when putting something right than when getting it right in the first place. We have stayed there since and it is fair to say it has had its ups and downs … Continue reading Blue Bell Hotel

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Blue Bell Hotel: I’m not Alex Polizzi but …

Let me say right off that the staff of the Blue Bell Hotel in Burton Agnes are as warm, friendly and accommodating as anyone could wish, and the rooms are very well appointed. For family reasons, I’ve had cause to stay there on several occasions over the last couple of years and so comparative standards have been easy to generate. The last time, earlier this month, we hit a drop in the usual quality of service, and all of it due to lack of attention to detail. The big things were right, as always, but the little things – not so much. I’m going to list … Continue reading Blue Bell Hotel: I’m not Alex Polizzi but …

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Cross-over blog: exciting but not as exciting as CSI…

I’ve been away this week on a part business, part family trip such that the experiences, some of them quite unspeakable, straddle my two online identities in terms of blogworthiness. If you live in north America or Australia you won’t be impressed but for us Brits, a trip of 300 miles or more demands military grade attention to detail and personal fitness. This is because we don’t expect to spend more than an hour in our vehicles or encounter anything approaching inclement weather and so we are constantly outraged when that happens. Our outrage is justified because the builders of our roads don’t expect … Continue reading Cross-over blog: exciting but not as exciting as CSI…

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So why Newcastle?

For a few months now, I’ve been conversing by phone and email with Dr Sanjeet Pakrasi who is a consultant psychiatrist in Newcastle. Sanjeet has put together a care service for people with dementia that I would like to see researched for adults with learning disabilities as it seems to have potential not just for improving care delivery but also reducing costs. At its root is a touchscreen and broadband connection between client, family (optional), and a care hub which gives people live and spontaneous access to recognisable others who are able to provide help and support. Increasingly, it is also offering entertainment … Continue reading So why Newcastle?

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